trick.social Privacy Policy

Last updated: November 11, 2026

This policy explains what information trick.social collects, how we use it, who can see it, and the choices you have. It covers the trick.social website and app (the same service is also available at bigbigbook.com), including the classic trick.social pages.

1. Who we are

trick.social is operated by Trebel Free Minds LLC ("we", "us"). For any question or request about your privacy, email privacy@trick.social.

2. What we collect and why

Your account. When you sign up we collect your email address, the display name (nickname) you choose, and your password. We use your email address to sign you in and to send password-reset emails, and your nickname to identify you on the site. If you fill in your profile, we also store your display name, the location text you type, your "About you" text and your profile picture (we resize pictures to at most 500 × 500 pixels). On the classic pages you can also request a song without an account; we then store the email address and name you enter with the request.

What you post and do. We store what you add to trick.social so we can show it to you and to others as described in section 3:

• venue chat messages, and the upvotes you give;
• friend-feed posts, photos you attach to them (on the classic pages), comments and likes;
• direct messages and group chats;
• your friends, the people you follow, and the people you block;
• guilds you create or join, and the email addresses of people you invite to a guild;
• your favorite songs;
• song requests: the venue, the song, the key you chose, any name you add (for example a friend singing with you), your place in line, and the songs you have performed.

YukiCoin. YukiCoin is an in-app token. We keep your balance and a record of each transfer (sender, recipient, amount and time), including the starter coins that new accounts receive. If a wallet address is set for your account, we store it too. trick.social does not take card or bank payments.

Location. We use location only to list venues and show how far away they are.

• If you tap Use my location, your browser asks for your permission and then sends your coordinates to our server, which uses them to sort the venue list. We don't save them to your account or profile.
• Otherwise we estimate your approximate area (about city level) from your IP address, using a geolocation database that we host ourselves; no outside service is contacted. If that doesn't work, distances are measured from Minneapolis. The classic pages remember this estimate in cookies (section 6).

Technical information. Like most websites, our servers receive your IP address, your browser type, the pages you request, the page that referred you and the time. Our front-end web server keeps these in access logs. Our application servers may also log errors and some request details, including the text of chat messages while they are being checked (section 4).

We don't use advertising, analytics or tracking services. The app loads no third-party scripts, fonts or trackers. Some classic pages load fonts from Google Fonts and scripts from public code libraries (Google and jsDelivr); when they do, your browser contacts those services, which see your IP address.

3. What other people can see

Anyone, including people who are not signed in, can see:

• your profile: nickname, display name, picture, "About you", the location text you entered, and how many followers, follows and favorites you have. The classic profile page can also show some of your favorite songs and the songs you have sung most;
• venue chat messages, once approved, with your nickname and any role tag (such as host);
• the line at a venue ("who's up next"): your display name, your place in line and how many songs you have queued. At the venue, the host sees your requests, and the line-up can be shown on the venue's screens or announced out loud;
• comments on feed posts, and photos attached to feed posts.

Signed-in members can see:

• your feed posts, if they follow you. Anyone with an account can follow you without your approval, so treat your feed posts as visible to every member. You can delete your own posts;
• guild details and member lists.

Kept private:

• your email address is not shown on your profile, in chat or in the line;
• direct messages and group chats can be read only by the people in the conversation. They are not end-to-end encrypted: they are stored on our servers, and the people who run trick.social can technically access them. We access them only when needed to keep the service running, look into abuse, or comply with the law.

4. AI moderation of venue chat

Venue chat is public, so each message is checked by an AI language model before it is shown. Only the text of the message is sent for this check: not your name, account details or location. The model answers "approve" or "reject", and we store that answer with the message.

The check runs through our own AI gateway, which normally uses AI models running on computers we operate. When those are busy, the gateway can pass the request to other AI servers it is set up to use, which may include an outside AI provider reached through OpenRouter.

Direct messages, group chats and feed posts are not sent to AI services.

5. How we share information

We do not sell your personal information, and we do not share it for advertising. We share it only:

• with other people, as described in section 3;
• with the venue and its host, when you request a song or chat at their venue;
• with services that help run trick.social:
  • AI moderation of venue chat, as described in section 4;
  • email: we send email (such as password resets and guild invitations) from our own mail server, and the recipient's email provider delivers it;
• when the law requires it, or when needed to protect the safety, rights or property of our users, the public or us;
• if trick.social is sold, merged or transferred, as part of that deal. This policy will continue to apply to the information transferred.

6. Cookies and local storage

We use only a few cookies and browser-storage entries, all to run the site. We set no advertising or analytics cookies.

• sessionid: keeps you signed in. Set when you sign in; logging out ends the session.
• venueid: remembers the venue you picked for the night.
• lat and lon (classic pages only): your approximate location, estimated from your IP address, for sorting venues.
• email (classic pages only): the email address you entered when requesting a song without an account.
• ts.venueName and ts.venueTab (local storage): remember your venue's name and the last tab you opened on the venue page.

The classic pages also set a few cookies that remember display settings.

You can clear these in your browser's settings at any time; you'll be signed out and the site will forget your venue.

7. How long we keep information

• Your account, profile and content: as long as your account exists, or until you delete them or ask us to (section 9). Venue chat and song-request history are kept as part of each venue's history until you delete your account. YukiCoin transfer records are kept after an account is deleted, without the account's name, so other members' records stay complete.
• Access logs on our front-end web server: about two weeks. Other server logs are kept for a limited time and removed as they roll over.
• Deleted information can remain in database copies and backups for a limited time.

8. Security and where your information is stored

trick.social runs on servers that we own and operate in Minnesota, USA, and connections to the site use HTTPS. If you use trick.social from outside the United States, your information is processed and stored in the US.

No system is perfectly secure, and we are still improving how we protect account data, including how passwords are stored. Please use a password that you don't use on any other site, and tell us at privacy@trick.social if you think your account has been misused.

9. Your choices and rights

• Edit your profile (display name, location, "About you" and picture) in Profile settings.
• Delete your own feed posts, unfollow people, remove friends and block people.
• Precise location: you never have to share it. Decline the browser's prompt, or turn off location for this site in your browser.
• Delete your account yourself: sign in, open Profile settings and use Delete account at the bottom of the page. You confirm with your password. This permanently deletes your account, profile and picture, feed posts, comments and likes, venue chat messages, direct messages (both sides of each conversation) and group-chat messages, friends, follows, blocks and favorites, guild memberships and song requests, and signs you out on every device. Any YukiCoin left in your wallet goes back to trick.social; transfer records stay, without your name. Accounts that run a guild, host shows or own song books can't be deleted this way yet: email us instead.
• Access, correction and deletion by email: you can also email privacy@trick.social from the address on your account. You can ask for a copy of your information, ask us to correct it, or ask us to delete your account and the information connected to it. We handle email requests by hand and reply within 30 days. We may need to confirm that the request comes from you, and we may keep some information where the law requires it or to deal with abuse.

US state privacy rights. Depending on where you live (for example California, Colorado, Connecticut or Virginia), you may have the right to know about, access, correct and delete your personal information, and to opt out of its sale or its use for targeted advertising. We don't sell personal information or use it for targeted advertising. To use your rights, contact us; you may also use an authorized agent. We won't treat you differently for using them, and if we turn down a request you can appeal by replying to our answer.

If you are in the EU, EEA or UK. We use your information to provide the service you signed up for, for our legitimate interests in keeping trick.social safe and working (for example chat moderation, security and logs), and with your consent (your device's location). You have the right to access, correct or delete your information, to restrict or object to how we use it, to receive a copy in a portable format, and to complain to your local data protection authority.

10. Children

trick.social is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you are under 13, please do not create an account. If you believe a child under 13 has given us personal information, contact privacy@trick.social and we will delete it.

11. Changes to this policy

We may update this policy. When we do, we will change the "Last updated" date above, and for significant changes we will post a notice on the site.

12. Contact

Trebel Free Minds LLC, operator of trick.social
privacy@trick.social

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